MEMBERSHIP ADMINISTRATION
Membership is the core of any association. Member expectations and the way to interact with members is changing all the time. Our team stays abreast of strategies to listen, recruit and retain membership as well as ensuring that all member data is saved and shared in a compliant way. We work with associations to develop campaigns that increase member satisfaction, improve reputation, and boost collaboration, attendance and engagement. We also work with the latest technology tools to manage member data. There are many available options and we can work with you to find the tool that best suits your needs and budget. You can outsource the membership administration to us or we can train your teams in how to use the software tools effectively.
OPERATIONAL ADMINISTRATION
We help associations break down the strategic plan into clear operational components with focus areas, a detailed work schedule and timelines. Good operational management also needs clear milestones, roles and responsibilities for all involved in the association, i.e. staff, agencies, board members, volunteers and relevant committees. As an external body, we are best placed to spot inefficiencies and can help your organisation get back on track by introducing new systems and processes. There are also a number of technology tools available to help organisations streamline their activities and we can help you find the best fit for your organisation.
VIRTUAL ASSISTANCE
In need of some extra helping hands? Our skillful virtual assistants help you ease your burden. Be it administration, community engagement, scheduling and calendar management, travel arrangements, email management, presentation preparation, Internet research, data entry, or more complex tasks like social media. Our VAs are highly experienced, customer and detail oriented, flexible, fluent in several languages and tech savvy.
ARTICLES
TESTIMONIALS
Hasan Dinç
President, Euromic
“Angela advised Euromic in 2018 quite successfully. She helped guide us through an internal re-structuring and recruitment of a new CEO. She took the pressure off the volunteers so the process was seamless and timely. She is diplomatic and astute and her understanding of Boards and getting things done across cultures is second to none.”
Carina Bauer
CEO, IMEX
“I have worked with Angela in a number of different capacities, including in my role as a Trustee for an global trade association. She assisted us in reviewing our current organisational structure, making recommendations for improvements. A year later we asked Angela to assist us in our search for an new international CEO. At all times I found Angela to be a great partner - she was honest, candid and managed a very complex process in a clear way - creating deadlines and keeping us on track. Angela was more than an 'organiser', she was a very valuable adviser throughout the process and a highly trustworthy confidante. I would highly recommend Angela's work and integrity.”
Carol McGury
EVP SmithBucklin and INCON Co-Chair
“As the Executive Director for INCON Angela is someone who is strategic, strong in relationship management, sales management and brings a strong business mindset to our organization. I've had the privilege of working with Angela and appreciating her leadership with our board, her ability to drive growth for the organization which is comprised of C level leaders from world wide PCOs and her strong knowledge of the association community.”